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  • I trust NEI with our employees—that is the highest form of compliment I can give a vendor, in my opinion.

  • I can honestly say that NEI takes better care of our people, brings more consistency to our policy application and deals with issues more quickly than we could.

  • Thank you for such incredible service!

  • The value of the services you provide and the ease of doing business with you makes you an indispensable extension of our staff.

  • I can’t imagine moving without NEI.

  • NEI's abundance of checks and balances is very reassuring to me that everything is done right the first time.

  • I found your reporting package to be exceptional…keep up the great work!

  • I have worked with other Relocation Companies and quite frankly none have been as professional or helpful as NEI.

  • NEI captured the true essence of our policy, then compared component by component and provided a complete review that was second to none.

  • With many of our partners the time difference between China and the U.S. can be a problem, but not with NEI.

  • We have moved with another corporation eight times. Our experience with NEI tops the list.

Building Expertise Is the NEI Way

The NEI leadership team is comprised of highly tenured experts in the relocation, assignment management, accounting, and technology industries. Transferring that expertise to our employees is important to achieve a sustainable future at NEI Global Relocation.

There are four pillars of building expertise at NEI: hiring the right people, encouraging their professional development, continuously expanding knowledge and critical thinking skills, and igniting their career path.

NEI hires employees at various experience levels whom we believe possess the ability to continuously learn and have a passion for customer care. Managing relocations and assignments requires a strong desire to guide and support transferring employees through a very stressful period of uprooting families and transitioning them to new locations.

If following an initial interview, our recruiter feels there is potential for a candidate to be a good fit with NEI, the candidate participates in an assessment process for behavioral traits, attention to detail and other skill sets that are important in our line of work. This also helps us identify natural tendencies so we can hopefully match the candidate to the right position.

Part of advancing critical talent now and for our future includes a strategy to fully develop our emerging leaders. One way is to lead by example and encourage high-potential employees to do the same. Many of our leaders are involved with organizing, speaking and serving on boards of various relocation groups. Activities for our emerging leaders might include, asking an employee to conduct an educational session in which they have extensive experience, participating in NEI's Toastmasters Club, or assisting in the development of presentations for our Talent Agility Symposium and GPA Summits. Volunteering is also encouraged.

In our highly specialized and rapidly changing industry, we have found it necessary to develop an exceptional training program to support our relocation professionals as they serve our corporate clients and their relocating families. In addition to more than 200 formal classes taught by NEI instructors, we invite experts to present the latest trends and take advantage of industry webinars as part of our educational offerings.

NEI hosts a series for tenured employees to discuss their personal career path. During these sessions, individuals share their background, how they found their niche at NEI, valuable lessons that they learned along the way, and give attendees advice and encouragement on how they can achieve a successful career at NEI. Our goal is to help our employees discover their options and explore their potential to ignite their career path at NEI.

 

Sharing Our Expertise

Developing new leaders who are knowledgeable and skilled at what they do is only part of the equation. For our Client Relations Managers, the other part is providing them with the expertise needed to support our clients with cost saving ideas and keeping them informed of industry trends.

Our Global Mobility Strategies (GMS) department is critical to our consulting success. Mitch Ulrich, SVP of the department and a frequent speaker at conferences, works with his team to analyze industry surveys, conduct NEI surveys and provide the information resources to support the needs of our clients.

A few of the surveys created by the NEI Global Relocation GMS team include:

  • Lump Sum Survey: A comprehensive look at Lump Sum Only and Partial Lump Sum practices.
  • Cost of Living and Cost of Housing Allowances Survey: A detailed analysis of how companies manage these important allowances.
  • Interns Survey: An analysis of how companies address intern relocation benefits.

Global Mobility Strategies tracks mobility trends, issues industry alerts, creates area market studies and contributes to the intellectual capital of NEI’s ever growing information needs. In addition to surveys, trends and alerts, GMS is also responsible for creating policy analyses or benchmarks in support of continuously improving our clients’ programs.