Clients

NEI just feels right.
They are a true partner.
NEI is by far the best vendor that I have ever worked with.
Great job and we look forward to continuing this great partnership.
NEI has their act together and is a best in class provider.
The trusted relationship we have developed with NEI is outstanding.
I’ve never had a bad experience with NEI.
When there is a problem, they always have an idea or solution.
I find the international team to be exceptional.

Boosting Acceptances

A fast-growing bio-tech client in California expressed concern over its inability to increase staff and meet productivity requirements. The company was experiencing a disappointing acceptance rate on employment offers (nearly 50/50) attributed to high cost-of-living concerns and unfamiliarity with the area.

NEI created a customized Candidate Destination Services program which:

Uncovered family relocation needs before they visited the new area

Addressed candidate hot buttons in area tours, and

Provided special attention to spouse employment assistance

Result

NEI resolved the company’s recruitment challenges with a high-touch program resulting in candidate acceptance rates nearly doubling!

Cost Containment

A transportation client was moving an employee from a small town in New Mexico. Historically, homes for sale in this isolated town were on the market for a long period of time with only one home selling annually. The client was also moving another employee into the town to fill the vacating employee’s position.

To prevent the home from being acquired into inventory, NEI:

Informed the client that the home would likely remain in inventory for a long period of time,
Offered incentives for the incoming employee to purchase the home, and
Worked with the outgoing and incoming employee to negotiate an offer

Result

NEI helped save the client considerable inventory and temporary living costs while simultaneously finding both transferees the perfect new home.

Group Move Retention Concerns

A biomedical client decided to move its headquarters and quickly close down its operations facility, causing a large group of employees to be faced with a relocation. Employees expressed reluctance to leave their hometown and the company was concerned about losing valuable talent.

Within days of receiving notice, NEI Global Relocation created personal web sites for each employee and sent its group move team to:

Meet with employees face-to-face and provide a detailed overview of the new area
Shared issues raised by employees with the company, and
Developed a group move strategy to meet those concerns

Result

NEI's consultative approach helped the client retain and relocate more than 95 percent of the employees affected by the facility closing.

NEI is by far the best vendor that I have ever worked with.

Significant Client Savings

The U.S. Tax Reform bill (the “Tax Cuts and Jobs Act”) that was passed in late 2017 that became law on January 1, 2018 impacted the relocation industry on many levels, but none so great as the changes to tax treatment on Household Goods and Final Moves.

In an effort to help our clients contain 2017 household goods costs that would become taxable expenses if paid in 2018. Our Operations team members worked with clients and household goods service partners to either accrue or pay invoices before the end of 2017.

Result

NEI saved our clients an estimated $5.5 million dollars by completing these actions before the Act became law.