NEI Ranks #1 in Trippel Survey

NEI Ranks #1 in Trippel Survey

Published: Feb 15, 2013

NEI Global Relocation continues its high performance record in the recent release of the 11th Annual Relocation Managers Survey: Relocation Management Companies by Trippel Survey & Research, LLC

NEI achieved the highest average score and net satisfaction rating for Quality of People and Services Delivered.  NEI also received the top rating in its tier for Overall Level of Satisfaction, coupled with the highest Net Satisfaction level among all relocation management companies (RMCs) in that category.

“Our staff works very hard to deliver an excellent customer experience to transferees and clients alike,” said NEI CEO Randy Wilson.  “It’s very gratifying for their efforts to be recognized by global corporate relocation managers.”

NEI top rankings among all relocation management companies (RMCs):

#1  Reliability and Ability to Execute
#1  Quality of People and Services Delivered
#1  Organizational and Financial Stability
#1  Technology: Providing Policy Information to Customer

NEI top rankings among all RMCs for Top Block Performance and Net Satisfaction combined:

#1  Supplier’s Integrity
#1  Personnel with the Level of Authority to Make Decisions 
#1  Value for Price Paid

NEI is proud to have achieved "Excellence" ratings in each of the following categories:  Organizational and Financial Stability; Reliability and Ability to Execute; Supplier's Integrity; Flexibility and Responsiveness; Quality of People and Services Delivered; Personnel with Hgh Experience Level in Relocation; Account Team with the Level of Authority to Make Decisions; Professional Behavior of Personnel; Technology for Overall Data Security; and Using Technology to Provide Policy Information to Transferee and Customer.