NEI Ranked #1 Overall Satisfaction

NEI Ranked #1 Overall Satisfaction

2017 Trippel Relocation Managers' Survey

Published: Nov 29, 2017

NEI Global Relocation ranked #1 in Overall Satisfaction in the 2017 Trippel Survey & Research, LLC Relocation Managers’ Survey and received the highest rating in the Categorization of Service section, commonly referred to as the “Best in Class” ranking.

“It is always exciting for us to be recognized as a top relocation management company in industry surveys,” said NEI CEO Randy Wilson. “Our continued success is the direct result of our team members’ dedication to NEI’s mission of providing Service Exceeding Expectations, our approach to Own It! for our clients and their relocating families, and performing our work The NEI Way!

Other categories where NEI took top honors included Integrity, Billing Accuracy and Timeliness, and Personnel/Team Performance; followed by Disbursements Being Timely & Accurate, Data Security and Service Recovery practices in top three positions.

More than 300 surveys were recorded, evaluating 34 relocation management companies. As a final question, the survey asked which of five policy benchmark projects participants would like to see completed in 2018 of which participants indicated a need to benchmark Lump Sum benefits. 

NEI conducted two thorough Lump Sum Surveys in 2009 and 2014 and is happy to provide access to these surveys upon request.  Please feel free to contact Mitch Ulrich, NEI’s Senior Vice President, Global Mobility Strategies by email at mulrich@neirelo.com, or call him at 800.533.7353.